Keep it offline
Write it down and store it securely. Don’t save it in photos, email, cloud storage, or a password manager.
A calmer way to get your hardware wallet ready. Follow the essentials, take your time, and keep your recovery phrase yours alone.
Important: This is an independent guide, not the official Ledger website. Never enter your recovery phrase on a website, share it with anyone, or disclose it to support. Ledger will never ask you for it.
Verify on Ledger.comTake each step at your own pace. Your recovery phrase never needs to leave your device setup process and your offline backup.
Unbox your hardware wallet and check that the packaging and device look as expected. Buy only from Ledger or an authorized retailer, and contact official support if anything seems unusual.
Download Ledger Wallet (formerly Ledger Live) only from ledger.com. Check the web address carefully before downloading, and keep the app and your computer or phone up to date.
Follow the instructions shown on your hardware wallet. Set your PIN directly on the device. The device will generate your recovery phrase; write it down offline and keep it somewhere private and secure.
If your device offers a recovery-phrase verification step, complete it on the device itself. Then use the official app to add an account and learn how to review transaction details on your hardware wallet before approving.
Anyone with your recovery phrase can access your assets. Treat it like the key to your entire vault: private, offline, and never shared.
Explore Ledger AcademyWrite it down and store it securely. Don’t save it in photos, email, cloud storage, or a password manager.
No legitimate support agent needs your phrase. Ignore requests to type, scan, or send it to anyone.
Read transaction details on your hardware wallet display. Only confirm actions you recognize and trust.
It is a human-readable backup that can restore access to your wallet. Anyone who gets it may be able to access your assets, so keep it private and offline.
No. Never type your recovery phrase into a website, computer, or phone, and never share it with support. Only follow the instructions displayed directly on your hardware wallet.
Go directly to ledger.com/start by typing the address yourself, or use the official Ledger support site. Double-check the domain before downloading anything.
Pause. Don’t approve transactions or share information. Visit Ledger’s official website by typing ledger.com into your browser and navigate to support from there.
For device-specific setup instructions, downloads, and support, go straight to Ledger’s official website.